FAQ
Frequently Asked Questions – 8 Core Yoga
🛍️ Orders & Shipping
How long does shipping take?
Orders are processed within 1–3 business days.
Delivery typically takes:
- United States: 7–12 business days
- International: 10–18 business days
We’ll send you tracking info as soon as your order ships.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking number.
Please allow 2–5 days for tracking updates to appear.
Do you offer free shipping?
Yes, shipping is free.
🔄 Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery on unused, unworn items with tags.
Do you offer exchanges?
Yes! We offer easy exchanges for size or fit issues.
- Customers cover return shipping
- We cover shipping on the replacement item
Do I have to pay for return shipping?
Yes, customers are responsible for return shipping unless the item is damaged or incorrect.
What if my item is damaged or wrong?
If your item arrives damaged or incorrect, contact us within 7 days and we’ll make it right at no cost.
Are any items non-returnable?
For hygiene reasons, certain items like shapewear and intimate apparel may not be eligible for return.
📏 Sizing & Fit
How do I choose the right size?
We recommend using our size chart on each product page.
If you’re between sizes, we usually suggest sizing up for a more comfortable fit.
What if my item doesn’t fit?
No worries—we offer easy exchanges to help you find the right size.
💳 Payments & Orders
What payment methods do you accept?
We accept all major credit cards, as well as Shop Pay and other secure payment options available at checkout.
Can I change or cancel my order?
Orders are processed quickly, but if you need to make a change, contact us as soon as possible and we’ll do our best to help.
📦 Other Questions
My tracking hasn’t updated—what should I do?
Tracking updates can take a few days to appear. If it hasn’t updated after 5 days, feel free to reach out and we’ll check on it for you.
What if my package is lost?
If your package is confirmed lost in transit, we’ll replace or refund your order.
How can I contact you?
You can reach us anytime at:
support@8coreyoga.com
We typically respond within 24 hours.